Frequently Asked Questions
We welcome all your questions regarding the company and products. Here, we have tried to answer some of the most common questions we receive from all our customer globally. Feel free to reach out to us for any further queries and questions.
Oizom was established in 2015.
Oizom is headquartered. Addtionaly, we are spread across 15+ countries through our network of Channel Partners.
Oizom currently has its installations in India, Japan, Saudi Arabia, UAE, Turkey, Switzerland, UK, USA, Australia, Chile, Azerbaijan, Netherlands,
CE, FCC Certified, ISO 9001: 2015, ISO 14001:2015, Certificate of conformity and SASO
In case if the location of the device is a public property, it is suggested to take an NOC from the Government. In case of private premises, no permissions are required.
Smart City Mission in India has Four pillars – Physical Infrastructure, Social Infrastructure, Environment and Governance. Oizom solutions support the Environment pillar.
Oizom is focused on delivering highly scalable data acquisition technologies for various environmental parameters. Using sensor based hardware and IoT platform we are working towards solving critical environmental applications like Dust, Gaseous Polluants, Odour monitoring, for data-driven actions.
Yes, all Oizom Hardware are manufactured in India. Oizom qualifies under the Make in India initiative.
Oizom works with Smart City System Integrators, Govt. bodies, NGOs, Green Initiatives, Real-estate segment, Corporate CSR & Research Institutes to provide air-quality monitoring and data-driven decision making solutions.
Yes, we have a strong network of distributors and resellers across nations. You can read here on https://oizom.com/partners-ambient-air-quality-monitoring-system/
You can connect with us through the partner with us page. https://oizom.com/partners-ambient-air-quality-monitoring-system/
Yes, we ship our units globally.
Air is a dynamic medium, at every metre the air quality changes i.e in micro decimal points. As per EPA Air Quality for about 500Sq metres the air quality is the same. Therefore, we suggest one device per 500Sq metres.
The key distinguishing factor for Oizom are:
(i) End-to-end solution (ii) Patented e-breathing technology for higher Data Accuracy (iii) Data agnostic IoT Platform (iv) Scalable data acquisition.
Yes, we have partnered with solution providers like, Ambient Air purifier companies, Dust Suppression companies, Dust collector technologies and Policy planners to offer best solutions for Pollution mitigation.
Oizom is associated with Policy Makers, Environmental Scientists and Urban Planners who give actionable insights to reduce / mitigate pollution.
Oizom has a “Patented e-Breathing Technology”.
Yes. You can store the data at your local server.
Yes. Each device has a unique identification with geo-tagging.
Depending on the parameters to be monitored, we can offer a customised device to cater all the requirements.
Oizom has capability to monitor upto 31 various environmental parameters.
Following are the contents of the package: (i) Device (ii) Power Adaptor (iii) Solar Panel (if needed) (iv) Other mounting accessories (v) Cables (vi) User manual
Oizom works on various measuring principles. You can understand more about it on: https://oizom.com/about-technology-environmental-sensors/
CE, FCC, IP63, RoHS, IC, PTCRB Certified Communication Module
After undergoing a rigorous quality control process, the device under go multi level calibration to enhance the accuracy which offered through our patented e-breathing technology.
Oizom hardware supports the following data-communication:
GSM – Global 2G/3G
LORA – 868 MHz, 915 MHz
LTE – CAT-M1
NB-IoT – CAT-NB1
Sigfox – 868 to 869 MHz, 902 to 928 MHz
Wifi – 802.11 b/g/n”
Ethernet – 10BaseT/100BaseTX
Modbus – RS485 RTU
Yes, the device is compatible for solar powered operation
Yes, the device can work on battery back up.
Battery back up varies depending on the device configuration. Typical battery back up provides uninterrupted power up to 48 hours in the absence of power supply. However, you can customize the battery back up based on the requirement.
Yes. All the Oizom devices have IP63 grade Aluminium encasing which allows uninterrupted performance against harsh weather conditions.
The device has negligible effect of rainy/cloudy weather.
Oizom hardware works in modular section, which makes it really flexible in case of any customisation.
It is possible to separate sensing part and communication/processing part which will make the overall enclosure compact.
Oizom provides 1 year warranty on the devices. It is recommended to check the Terms and conditions for the same.
Yes. However, Anit-Theft mechanism is provided on request.
Yes. Please check with our team if you’re interested. https://oizom.com/get-in-touch-air-monitoring/
Polludrone & Odosense – 9.8 kg
Dustroid & Weathercom – 6.5 kg
Polludrone & Odosense – 199mm x 321mm x 372mm (HxWxD)
Dustroid & Weathercom – 147mm x 325mm x 270mm (HxWxD)
It depends on the sensor type. Please refer our product datasheets for the details.
Our product operations manual gives detailed explanation of the LED indication.
Lithium iron phosphate battery cell with rated voltage 12.8V Capacity 6Ah
The device body is made out of premium grade Aluminium Magnesium alloy, mild steel, FRP
No. The device needs to be started once manually through the push button provided. In case of GSM availability, once network connectivity is established, Oizom team can restart it remotely.
No, there is a provision of internal storage which can store data for atleast a month. However, this facility can be availed on special request while procuring the device.
The electrochemical sensors in the device are consumables.
Avg. Power Consumption is 2.5 Watt (Actual consumption depends upon the number of parameters)
Yes. In case of GSM availability only.
Yes. With the assistance from the Oizom team.
Yes. OIZOM sends WebApp notification and email notification
Following combinations are available : (i) GSM – LORA (ii) WiFi – LORA (iii) GSM (iv) WiFi
In case of power loss there will be no data backup.
No. Oizom solutions are for Ambient monitoring. Monitoring in Industrial chimneys is Stack Monitoring. However, Oizom does provide air quality monitoring in the surrounding ambient of an industry.
The end client familiar with the location can perform the basic site survey based on the site survey checklist that we shall provide. Upon confirmation of all the necessary checks, Oizom and the end client will finalize the site.
Since wall mounted device will not be a 360 degree solution, one can observe minor variations in the readings.
Yes. A mounting plate is provided with the package when solar panel is in the scope of supply.
Periodic calibration is recommended every 6 months.
The device’s sample inlet is designed to allow smooth flow without choking. If the periodic maintenance schedule is followed, there are very less chances of the device getting choked. Quarterly maintenance is recommended. However, in case of solar panel integration, frequent maintenance may be required for optimum solar panel charging.
Yes, the exterior can be cleaned using dry cloth without using any harsh chemicals.
It is recommended to clean the surface of the solar panel once every month.
Smart device firmware verifies data stability constantly and notifies whenever there is any fluctuation observed.
Oizom devices can function for at least 2 days (depending on the battery configuration) with the help of power backup (if supplied). However, if there is a provision of solar power, the device can run as long as the weather is clear.
Charging gets affected if the weather is cloudy. However, the rate of charging varies depending on the cloudy conditions. Based on trials, power backup in the range of 10-50% can be achieved for the device to function.
Device uses 12V DC power. However, it is recommended to use a tester prior to handling the device under such situations.
There could be various reasons: (i) Internal charging I/C failure (ii) low voltage (iii) excess humidity on the PCB (iv) voltage spike (v) no power source. Contact Oizom Team for resolving the issue.
No, the body of the device is not electrically conductive.
No radiation is emitted other than GSM.
No. There is no provision of local display.
It is recommended to finalize all the parameters at the time of ordering. Need based addition can be done depending on the type of sensors.
All the devices are calibrated by the NABL recognised laboratory to ensure the optimum data quality.
Overview & Dashboard views are complimentary with the devices.
Yes. The data can be displayed directly to the outdoor LED boards.
REST APIs ( Sandbox)
OIZOM WebApp provides user control which lets the user reset the password.
Yes, You can access the data through HTTP & MQTT based APIs.
Yes. Only iframe.
Yes. You can install Oizom app on your mobile phone to access data from anywhere.
We have partnered with several Global Telco companies. The telco provider is subjective to the geographic location of the installation.
Oizom Terminal sends push notifications to alert you of the critical situations.
Yes. Scope of work will be decided before the execution of the project.
L1, L2, L3 support is provided.
Yes. We offer on-demand training.
In that case, the warranty and guarantee will be null and void after one year of successful installation.
It is highly recommended to have engineer’s supervision while opening the device. Warranty is void otherwise.
Minor variations can be calibrated remotely. However, if one observes regular spikes or consistent variation in the readings, the device need to be sent to our facility.
The usual installation time for an Oizom device is 2-3 hours based on the site availability. However, data stability time can vary from 24-48 hours.
No. Not everyone can install Oizom devices. Only someone with prior training can perform the installation.
The devices are installed strategically for complete peripheral monitoring. Changing the location may hamper the effective monitoring.
The devices can be installed on a wall or a pole.
On what type of surface should the device be mounted?
South or North